Privacy Policy

Personal Information You Provide

When you engage with our digital illustration programs, we collect information you voluntarily share:

• Contact details including full name, email address, phone number, and mailing address
• Educational background and previous experience in digital arts or related fields
• Career goals, skill assessments, and learning preferences for personalized program development
• Portfolio submissions, creative work samples, and project documentation
• Payment information for program enrollment (processed securely through third-party providers)
• Communication preferences and accessibility requirements

Automatically Collected Information

Our website and learning platform automatically gather certain technical information to improve your experience:

Program Delivery and Personalization

Your personal information enables us to create tailored learning experiences that match your career goals in digital illustration. We analyze your skill assessments, portfolio submissions, and learning preferences to recommend appropriate courses, connect you with relevant mentors, and adjust program difficulty levels.

We also use this information to track your progress, provide meaningful feedback on your creative work, and identify areas where additional support might benefit your career development journey.

Communication and Support

We use your contact information to send program updates, deadline reminders, and important announcements about the digital illustration industry. You'll receive personalized feedback on assignments, invitations to portfolio reviews, and notifications about networking opportunities with industry professionals.

Our support team accesses your information when you request help, ensuring they understand your program status and can provide relevant assistance quickly.

Platform Improvement and Research

We analyze aggregated, anonymized data to understand how students progress through our programs, which teaching methods prove most effective, and where curriculum improvements might benefit future learners. This research directly improves our ability to help students succeed in digital illustration careers.

Service Providers and Partners

Certain trusted partners help us deliver our programs effectively. These include payment processors for enrollment transactions, email service providers for program communications, and cloud storage providers for secure data backup. Each partner signs strict confidentiality agreements and can only use your information for specified services.

Industry mentors and guest instructors may access limited information about participating students—typically just names, program status, and relevant portfolio pieces—to provide meaningful guidance during workshops or one-on-one sessions.

Legal Requirements and Safety

We may disclose personal information when required by Denmark law, court orders, or government regulations. We'll notify you of such requests unless legally prohibited. In rare cases involving immediate safety concerns, we may share information with appropriate authorities to protect you or others from harm.

Business Transfers

Should Kreativ Webskole be acquired by or merge with another educational organization, student information would transfer to ensure program continuity. We'd notify all affected students and ensure the new organization maintains equivalent privacy protections.

Technical Safeguards

All personal information is encrypted during transmission and storage using advanced encryption standards. Our servers are housed in secure Denmark data centers with 24/7 monitoring, redundant backups, and strict access controls. Regular security audits and penetration testing help us identify and address potential vulnerabilities before they become risks.

We use multi-factor authentication for all staff accounts and maintain detailed access logs to track who accesses what information and when.

Administrative Safeguards

Only essential staff members have access to personal information, and access levels are strictly limited based on job responsibilities. All employees undergo comprehensive privacy training and sign confidentiality agreements. We conduct regular privacy impact assessments and update our procedures based on emerging best practices.

Incident Response

Despite our best efforts, security incidents can occur. We maintain a detailed incident response plan that includes immediate containment, thorough investigation, affected party notification, and corrective measures. Any security incident affecting personal information will be reported to affected individuals within 72 hours and to relevant authorities as required by law.

Access and Portability

You can request a complete copy of all personal information we hold about you at any time. This includes your enrollment details, progress records, portfolio submissions, communication history, and any assessments or feedback. We'll provide this information in a commonly used, machine-readable format within 30 days of your request.

If you're transferring to another educational program, we can provide your information in formats that make the transition smoother while respecting both institutions' privacy requirements.

Correction and Updates

You can update your personal information through your student portal at any time. For more significant changes or corrections to academic records, contact our student services team. We'll update your information promptly and notify any third parties who received the incorrect information if necessary for their legitimate purposes.

Deletion and Retention

You can request deletion of your personal information, though we may need to retain certain records for legitimate educational or legal purposes. Academic transcripts, for example, may be retained permanently to verify your program completion for future employers or other educational institutions.

We'll explain what information we can delete immediately, what we must retain and why, and how long retention periods last. Most marketing and communication preferences can be deleted immediately, while academic records follow established retention schedules.

Communication Preferences

You control how and when we communicate with you. Opt out of marketing emails while continuing to receive essential program updates, or adjust notification frequencies to match your preferences. Emergency communications and essential program information may continue even if you opt out of other communications.

Cross-Border Protections

When we work with international students or service providers, we ensure equivalent privacy protections through contractual agreements, adequacy decisions, or other legally recognized transfer mechanisms. Your information receives the same level of protection whether it's processed in Denmark or, when necessary, in other jurisdictions with adequate privacy laws.

Regional Privacy Rights

Students from regions with specific privacy regulations (such as the European Union's GDPR) retain those privacy rights when participating in our programs. We honor deletion requests, data portability rights, and other regional requirements regardless of where program delivery occurs.

Essential Cookies

Some cookies are necessary for basic website functionality—keeping you logged in, remembering your language preferences, and maintaining your shopping cart during enrollment. These essential cookies don't track you across other websites and contain minimal personal information.

Analytics and Performance

We use analytics tools to understand how students navigate our platform, which resources prove most helpful, and where technical improvements might enhance the learning experience. This information is aggregated and anonymized before analysis.

Your Cookie Choices

Most browsers allow you to control cookie settings, block certain types of cookies, or delete existing cookies. Be aware that disabling certain cookies might limit website functionality or require you to re-enter information more frequently.